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Sunday, February 27, 2011
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28 comments:
Today 11/03/2011,around 11:05am i cheat by the tickets seller of METROBUS 12 BANGKOK BANK ⇌ PJ SS2.
The bus is from pj section 17 to ss2. I wish to go to the university lrt station so i wait in front of KDU college at section 17,as this is the 2nd time i took bus at pj,I'm not sure whether the bus will go to the lrt station or not,so i ask the malay bus driver.Then the Chinese tickets seller call me come up and told me that there is no any bus which do to lrt station will stop here(but last time i did took a bus direct to lrt station!),you should go to the other bus station and take the bus there to go lrt station...But when i want to go down,the bus already move.
When the bus reach other bus stop,2 of the passenger go down with normal speed,but i dont know why the tickets seller use foul language to scold the 2 passengers.....
When reached the 3rd bus stop,he call me to go down to wait for other bus.As i'm not familiar with that place,so i asked him(the genius tickets seller)whether the bus will go back to sec 17 or not.With his high pitch voice,he called me to go down and wait for others bus....
Then I wait at the us stop for 15min but no bus is coming so i decided to take taxi....
for the journey that i only need 15min now i spend around 45 min....
The tickets seller really should be fired!
I really don't know why the company wasting their money to employ such a genius tickets seller to cheat their customer...
metrobus all staff all very rude actually.i saw many time fight with customer.got 1 time wanna fighting at bus!!they just like a ppl come out at hutan.chinese ppl also same.!!i never want this bus service cuz i also have this problem!!the ticket seller just like to talk what he want n no care what i will feel it!!so shit.
ask about phone number two time.i don want give it.after that ask about my name n where i live.i don want tell he then he told me what hes job actually.....talking too much n i don like it sooooo much .just want to stay away from this ppl!!!he siting at the chair near me n talking with me until got many customer go inside the bus baru he leave it!!!damn it!!no manners ppl!!no 49 bus got go to genting klang 1!!waste ppl time n like to talk so much no respect ppl!!everytime when i reach at kota raya or chow kit that rude ppl keep calling me n say bb to me!!like do like this.ask he bb with his mother la!!now i change to monorail but no more this bus!!just hope his head can struck at toilet ball!!call me with a big sound when i beside the road....when he call many ppl look it.make me feel no face!!n we r not friend!!
no43 this bus cheat my money ...when i ask the ticket seller he no tell me clearly n direct collect my money!!i have choose wrong bus to go home after that i just direct call he stop the bus...that rude ppl say i need to pay more 0.50 again cuz the destination here u need to pay more 0.50 again!!after i pay i direct leave the bus.......so shit alll metrobus staff!!
Your stupid agent at Parit Buntar Konsortium Bus Express, 2-May-2011, 9am , Indian guy Is let me feel threaten and no respect!
When he called me and when I did not identify himself yelling. When I was asking him calling from, he deliberately avoided the issue. He talked me as no totuor, he was inform me the bus will be daparture early.
He said： "U tak mau tak datang itu u punya pasal" ! whne i was asking him the further notice.
I must say, I only think of things to figure out who he is, why the early departure time, I think he said that you told me to an early interim, I am too late to prepare. Unfortunately, he did not listen to into my problem, I open up and hang up my phone.
You made me feel fear, talked as gengster !
Finally, I chose not to take that bus trip, because it is so I do not be respected, it is too damn insecure
@Zoyce,
Mypublictransport.com did not have any relationship with any operators in Malaysia.
metro bus with the number plate 7183 drive very rude. it happen in front of TAR college at 5.30pm today. The bus driver come out from another side without break and it may lead to a serious accident occur if the proton saga did not move the sterling to right. I hope authorities will take action to the driver.
ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat ktm lmbat..perkhidmatan ktm xpernah bagi kepuasan..
Cosmic Express 27 Dec 2011 jam 9am Alor Setar ke Kajang bus x der. Alasan bus x cukup untuk wat perjalanan????? Tak bole terima di akal...tiket jual tapi bus tak ada. Pastu suke2 nak tukar customer naik bus lain. Tiket beli on line, semua data contact pelanggan ambil, haram x bagi tau. Terpacak dari jam 8 am, kaunter tiket buka jam 8 50am baru tau x der bus. Transfer lak naik bus Cosmic jam 10 45am, bus datang jam 11 40am. Bile tanyer kaunter otw......bangang betul la. Nak untung jer lebeh. Tiket naik harga pulak tu alasan cuti umum, hari selasa cuti umum mender. Minta mahap pun tidak bus x der & lewat, wat muka toyo dia ader la.....udah tu ke kajang lak x der. Suruh turun Pudu & cari bus lain ke kajang.....memang tidak perihatin pada pelanggan. Tau nak untung jer.
There is a Chinese, Female & old ticket seller for Metro Bus 12. Her mouth is like shit! No, is worst than shit! If RapidKL & Metrobus reached bus station at the same time. 100% I will choose RapidKL. No doubt at all! Because Metrobus driver & ticket seller all are very rude! I dunno how they get the job & they have been trained!
I will have to say that SJ bus is not a safe bus to take and in fact by having it running on the road will threaten the safety of citizens in Malaysia. I was driving my baby of 11 months in the car along Jln.Ipoh right infront of Sang Suria Condo on Sunday 5/2/12 and there was this SJ Bus number plate WNQ5365 speeding off beside me at 10:57am and cut through my front which almost chopping off the front bonet of my car! Reason for what i see the driver was driving recklessly was because he was competing with a bus(Rapid KL) in front of him in order to arrive at the bus stop on time so that he's able to collect some passengers as well as the other bus did. I'm not sure how is the salary being counted for being the SJ bus driver and correct me if im wrong,If they were being paid based on as many passengers and as many routes as they could get, then the driver will be speeding recklessly in order to get a better money. In that case, it has caused dangers to innocent road users which also pissed us off! They are giving the service without considering the safety of others which could have harmed us! I seriously think that the society of public transport should do something about it.
@AngryBird
Metrobus and SJ Bus drivers are the evil to Kuala Lumpur road users. They are paid by the commision from number of passengers. Therefore, if the system is not change (where they use "Bas Pajak" system), the problems are really serious because we often receive report regarding this. We will forward the message to the related authority.
Metrobus 17, worst bus ever -_-
Ticketman smokes and wasting customer time.
The bus is there at 4:30pm. The ticketman makan at Maulana Food Court for like from 4:00am when he departed. The driver waited like 30 minutes and didn't scold the ticketman. -_-
Making us the consumers mad.
The ticket provider is handy cap. He have no left hand.
Rapid KL U7,at Saturday need to wait 1 hour to get a bus.
10pm reach the bus stop 3 Bus engine no turn off, inside no ppl and driver.waste the petrol and air-pollution.
wait until 10.45pm hv driver come, but he said can't go cause his bus was 11pm,and we ask why 10pm & 10.30pm did't hv bus, he answer maybe they go back already.
Why so no system?
Hv many times wait for more than 30min also no bus come,than can see 2-3 bus come at the same time. are they go to gathering?
The driver also SMOKING in the bus.every time when drive near to Batu 3.This very bad for passenger, that will Hazardous to ur health.
And many passenger hv pay but the driver did't give the ticket, or the driver know the passenger, than the passenger no need to pay.
Hope RAPID KL can pay attention for that.
thank you very much.
Some of the driver for Bus No 79 not doing their job well.always not stop at ampang campuran school.And the most best things is driver expect passanger informed earlier before they reach at the place if not they will use shortcut way to reach final destinal.Remember we are paying money which will be the driver salary.if no means just dont let the ticket person to shout at the kotaraya(campuran!campuran!)its really make desperate dont simply loose your customer because of your rush.Thanks.
Hope to send some driver to customer service training to deal with cutomer.Dont simply shout at customer because of your fault to not stop at the respective palce(the actual route)
Today I buying ticket going back segamat 4.00 p.m
Before 4p.m I going counter S&S take bus number
But I wait 1 hour no, bus coming , then I ask services agent
She only told me, I m lost my faunt and need to buy new ticket if I really want go back
Then I told her, my daddy mummy n I wait thr but never saw the bus come,
Why u confirm that bus really come at 4.00 p.m ?
Then she scold me "buta ! Kenapa tidak nampak? Saya sini pun nampak bus datang" pls lah
I m 3 ppl wait thr u say bus stop thr wait long time,....
Pls dun cheat us k,
Asking repalace ticket
She say if u want buy new one,tis kesalahan kamu ,Kita agent Sahaja,kalau apa apa pls call services line!
Wat the fuck?!
Agent like that?
Pls s&s ur employment , and ur sevices really poor
,
I confirm that no more time I m buy ticket from S&S any more!
Sri Skudai! Agent S&S I hope one day u will bankcrup !
Poor services! And cheat customer money!
Pls motivate and give ur staff a training class for moral!
Thanks!
@daren12345
This is not S&S International site.
However, you can report at following link
http://www.ssinternational.com.my/Main/Main.asp?pageID=4
We were driving from Kulai to Johor Bahru on Sunday 24th June 2012 at 11pm. After passing through Senai town, reaching the site for Senai Gardens condominum, a S&S Bus BDU 9206 suddenly narrowed in to us from the slow lane , we were in the fast lane. The slow lane has no vehicles in front of the bus but the bus suddenly went into the fast lane speeding right beside us and hit out left side mirror.It did not stop and went fast in front before going back to the slow lane again. All the time the right turning signal was blinking even when it was moving on the slow lane. We took the number behind and called but it was no longer in service 1800888600. We drove pass and saw that it was an Indian or Bangaladesh driver. There is no phone number that we can complain to.
Can the company kindly reply to this. Thank you
The Malaysians i know are the most well behaved and also one of the most Honest people i have ever met in the world.
But what happened today gave me a second thought about who Malaysians are really are.
I board a "RAPID KL BUS" today 8th day of November 02 at about 5:45pm with registration number "WVH7632" from kl mydin going to Sungai Long,on getting to markota about SIX bus stops to the finale destination he asked everybody in the bust to go down with out any reasonable reason, i walked to him in a GENTLE MAN way and asked but this is not the final destination were buses usually discharge it's passengers and that means you will have to provide another bus to conveyed us to were we are going,but to my surprise' he started yelling at me and
called me MONKEY,NEGRO and all sought or racist names
which i understood in Malay language. Even threatening to threw me out of the bus if i further question hid decision again..
But this is not suppose to be happening here in Malaysia which as one of the best tourist attraction sites on the globe which every seconds people flew in from all over the world to come and see..This could tarnish the good image of this great country if something is not done fast about it...
I need to be convince once more that this is not the true Malaysian attitude...
I am very disappointed on the service on this Metro bus conductor who give ticket. Just now (23rd Nov 2012) at around 7pm to 7.15 pm, i was giving money to that Chinese Conductor so he will give me a ticket, i gave him a smile and tell it kindly.
However this Uncle rudely scold me and snatch my money rudely and also roughly have me the ticket, as if like i did something bad at him.
Summarize in this, I am very...very disappointed on the customer service of Metro bus. Is this how Metro Bus Staff treat their passengers??? Customer service poorly conducted, even Rapidbus are more friendlier than this pile of waste.
He is a Chinese Conductor, male in Meto Bus 12, Plate no BHU 8428.
assalammualaikum w.w.
saya ni warganegara malaysia dan salah seorang pengguna setia rapid bas KL.... apa yang saya kesalkan serta berasa kecewa dan malu sangat ialah sudah banyak kali saya berdepan dengan masalah dengan kerenah pemandu bas rapid KL dari mydin KL ke bandar sungai long yang tidak berdisiplin dan seperti tiada budi bahasa... salah satu contoh yang paling teruk saya alami ialah pada 08 november 2012 yang lalu, saya bayar tiket dari mydin KL ke sungai long pada harga rm3.00 tapi alangkah kecewanya saya bila tiba di bandar mahkota cheras, semua penumpang di arah turun dan tidak mahu meneruskan perjalanan hingga tiba ke destinasi yang ditetapkan...tanpa rasa bersalah dan tidak memberi alasan yang logik atau menyediakan bas gantian untuk kami semua, sedangkan bas itu tidak ada masalah apa apa pun dan masih boleh bergerak... no bas yang saya maksudkan ialah WVH7632 dan masa kejadian ialah jam 5.45 minit petang... pemandu bas berkenaan berbangsa melayu... sudahlah rasa penat dari kerja dan kecewa dengan perkhidmatan bas itu, bila saya turun saja, saya lebih terkejut bila melihat pemandu bas itu boleh bertengkar, menjerit dan memaki seorang mamat negro di khalayak ramai..... cub bayangkan!!!!!! inikah orang kita melayu yang indah dengan budi bahasa??????? sila ambil perhatian dan tindakan yang serius [erkara ini.... tq..
This happened on 4 Jan 2012,i was sent my friend to Medan Gopeng at 4.30pm. Unfortunately there was no parking area outside so i decided to drive inside the bus's area. When i stopped my car, there was one malay fella drive beside me. A proton satria(orange color) with car number A something 5354.Once i get out from the car, he reacted angry and scold me, you bodoh, tak ada otak ke ini tempat saya, kamu tak boleh parking ini. I realised that i was fault but he keep saying kamu masuk ini tak tanya guard. I replied, jangan marah, ini hal kecil, bila saya masuk ini guard pun tak cakap apa, mana saya tau.But he keep scolding me like a mad cow, i wonder how this guy doing business, without showing respect and proper manner even though i parked into wrong place. But this was a small matter, don't you agreed? I wonder this fella is working here or not he even don not wear a proper uniform.i felt like talking with samseng or gangster even though police also won't like this.When i drove away(because there is not point arguing with this orang hutan) and i raised my hand toward him with full five finger,i guess he misunderstood, maybe he thought i showed him a middle finger, he came forward and kicking my front car's bumper.Luckily there was no damages. I believed that there were many people saw this, even when i drove away and passed the guard house the guard also shaking their head(meaning this mad fella react aggressively). I fed up with this issue,so i decided to bring my friend to the new bus station in Meru. There wasn't the end,when i drove away i said i will complained him then he drove his car and followed me from Medan Gopeng until the road going to Jusco.I do not know what happen to his malay fella, perhap the took drug or too much pressure. But can't you talking people like that, act totally a gangster. I hope the management will do something. This is very serious and unacceptable.I feel total shame of Medan Gopeng..
why u44 rapidKL now always late ye??sometimes i have to wait for such long time,coz of that problem.. i always late to my work.. plez be consider to us.. plez be on time.. we hve our own schedule.. not follow ur schedule of late..
today around 8am we were waiting at sungi Chin Chin bus stop and then we got the bus metro 91 to UIA all of the passengers paid their fares to the conductor (thin, with long hair).but the conductor did not give the ticket, actually most of the metro conductor do not provide the ticket if somebody come from Idaman to UIA or UIA to Idaman. another passenger got into the bus from Batu Lappan actually he is friend of somebody who came from sungi Chin Chin. so the person who came from sungi chinchin he paid for his friend too. but the conductor was asking for another Ringit because he thought that he did not pay, actually that passenger already paid, so he denied to pay again then suddenly the conductor started to fight him without any reason and it was unbelievable. i think the conductor was drunk.
so my appeal to you that please take action against this conductor. as well as ask all the conductor to provide the ticket to the passengers. as a result this kind of misunderstanding will never happen. and put the customer care line No. inside the bus so the passenger can inform you time to time . all the best. thanks.
Bas 605 menuju .ke pkns sangat lambat hampir dua jam.menunggu.hanya yg sampai.pergi puncak perdana.saya Harap pihak tuan mengabil tndakan yg sewajar nya.saya Harap ia tidak terjadi lagi Di sec 13 pansapuri perdana. Cadangan saya.pertambahan bas lebih baik.Di sec 13.
Sec 13 menuju .ke pkns.bas 605 sangat lambat hampir dua jam menunggu ..
Hi i want complaints is izzit need wait passager full already just start drive ..for example if the passager urgent hv meeting or other also need wait around half and hour later just start drive ...hope hv any change about it ...
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